All Systems Operational

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If there's a maintenance event or technical issue that affects platform services for many customers, our team will post updates about it here. We recommend subscribing for updates to stay informed via email.

Act-On Anywhere Plugin ? Operational
Act-On Application Operational
Act-On Connect ? Operational
Adaptive Send ? Operational
Advanced Social Media ? Operational
Authentication and Login ? Operational
CRM Connectors Operational
SugarCRM Connector ? Operational
Microsoft Dynamics Connector ? Operational
Netsuite Connector ? Operational
Salesforce Connector ? Operational
Infor Connector ? Operational
Zendesk Sell Operational
Data Studio ? Operational
Email Sending ? Operational
Form Submissions ? Operational
FTP Connector ? Operational
REST API Operational
SMS ? Operational
Social Media Connectors Operational
Website Tracking Beacon ? Operational
Other ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 12, 2024

No incidents reported today.

Jun 11, 2024

No incidents reported.

Jun 10, 2024

No incidents reported.

Jun 9, 2024

No incidents reported.

Jun 8, 2024

No incidents reported.

Jun 7, 2024

No incidents reported.

Jun 6, 2024

No incidents reported.

Jun 5, 2024

No incidents reported.

Jun 4, 2024

No incidents reported.

Jun 3, 2024

No incidents reported.

Jun 2, 2024

No incidents reported.

Jun 1, 2024

No incidents reported.

May 31, 2024

No incidents reported.

May 30, 2024
Resolved - This incident has been resolved.
May 30, 19:25 PDT
Identified - We are currently experiencing an issue that may affect API requests, including Act-On Anywhere (AOA) authentication. This is due to unexpected impacts from scheduled maintenance performed by our API gateway vendor.

Our engineering team is actively working on a fix to restore full functionality as quickly as possible. In the meantime, you may experience disruptions with API requests and AOA authentication.

We apologize for any inconvenience this may cause and will provide an update as soon as we have more information or the issue is resolved.

May 30, 16:32 PDT
Investigating - We are currently experiencing an issue that may affect API requests, including Act-On Anywhere (AOA) authentication. This is due to unexpected impacts from scheduled maintenance performed by our API gateway vendor.

Our engineering team is actively working on a fix to restore full functionality as quickly as possible. In the meantime, you may experience disruptions with API requests and AOA authentication.

We apologize for any inconvenience this may cause and will provide an update as soon as we have more information or the issue is resolved.

May 30, 12:59 PDT
Resolved - This incident has been resolved.
May 30, 01:13 PDT
Identified - The issue has been identified and a fix is being implemented.
May 29, 16:43 PDT
Investigating - We are currently experiencing an issue with API requests to the European endpoint (https://api-eu.actonsoftware.com/). This is due to unexpected impacts from scheduled maintenance performed by our API gateway vendor.

We have successfully implemented a workaround to restore service for API requests. However, to ensure long-term stability, we will perform additional validation upon completion of the vendor's maintenance.

In the meantime, please direct your API requests to the North American endpoint (https://api.actonsoftware.com/) for uninterrupted service. We apologize for any inconvenience this may cause and will provide an update when the European endpoint is fully operational.

We apologize for any inconvenience this may cause and will provide an update when the European endpoint is resolved.

May 29, 12:58 PDT
May 29, 2024