Act-On Software Status

All Systems Operational

About This Site

If there's an unplanned maintenance or technical issue that affects platform access/functionality for many customers, our team will post updates about it here. We recommend subscribing for updates to stay informed via email.

For information on our regularly scheduled maintenance windows, please refer to our release schedule. We recommend subscribing for updates to stay informed via email

Act-On Anywhere Plugin Operational

Act-On Application Operational

Act-On Connect Operational

Adaptive Send Operational

Advanced Social Media Operational

Authentication and Login Operational

CRM Connectors Operational

SugarCRM Connector Operational

Microsoft Dynamics Connector Operational

Netsuite Connector Operational

Salesforce Connector Operational

Infor Connector Operational

Zendesk Sell Operational

Data Studio Operational

Email Sending Operational

Form Submissions Operational

FTP Connector Operational

REST API Operational

SMS Operational

Social Media Connectors Operational

Website Tracking Beacon Operational

Other Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Mar 19, 2025

No incidents reported today.

Mar 18, 2025

Degraded performance on adepci2

Resolved - We have resolved this issue. If you continue to experience this problem, please let our support team know here so we can investigate further.
Mar 18, 07:02 PDT

Monitoring - A fix has been implemented and we are monitoring the results.
Mar 18, 05:20 PDT

Investigating - We are currently experiencing slowness issues for customers on adepci2. Our team is actively investigating the matter and will provide updates here as soon as they are available.
Mar 18, 04:26 PDT

Mar 17, 2025

No incidents reported.

Mar 16, 2025

No incidents reported.

Mar 15, 2025

No incidents reported.

Mar 14, 2025

No incidents reported.

Mar 13, 2025

No incidents reported.

Mar 12, 2025

No incidents reported.

Mar 11, 2025

Message Composer

Resolved - This incident has been resolved.
Mar 11, 16:10 PDT

Monitoring - A fix has been implemented and we are monitoring the results.
Mar 11, 11:37 PDT

Update - We are continuing to work on a fix for this issue.
Mar 11, 11:37 PDT

Identified - The issue has been identified that is affecting the message composer and a fix is being implemented.
Mar 11, 11:26 PDT

CRM Sync Delays

Resolved - We have resolved this issue. If you continue to experience this problem, please let our support team know here so we can investigate further.
Mar 11, 05:48 PDT

Update - We have resolved this issue. We will continue to monitor to make sure no other problems are happening.
Mar 11, 02:40 PDT

Monitoring - A fix has been implemented and we are monitoring the results.
Mar 10, 21:53 PDT

Identified - We are aware of delays in data syncing between Act-On and some CRMs. Our engineering team is actively working to resolve the issue as soon as possible.
Mar 10, 14:42 PDT

Performance issues on Adepci2

Resolved - We have resolved this issue. If you continue to experience this problem, please let our support team know here so we can investigate further.
Mar 11, 03:49 PDT

Monitoring - Our team has identified the root cause and implemented measures to restore the server to optimal performance. We will continue to monitor the situation to ensure a complete resolution.
Mar 11, 03:12 PDT

Investigating - We are currently experiencing performance issues affecting customers on the Adepci2 server. Our team is treating this as a priority and is actively investigating. We will share updates here as soon as they become available.
Mar 11, 02:32 PDT

Mar 10, 2025

Mar 9, 2025

No incidents reported.

Mar 8, 2025

No incidents reported.

Mar 7, 2025

No incidents reported.

Mar 6, 2025

No incidents reported.

Mar 5, 2025

CRM Sync Delays

Resolved - This incident has been resolved.
Mar 5, 20:48 PST

Monitoring - We have resolved the issue causing delays in data syncing between Act-On and some CRMs. As we continue to monitor, we will be reviewing any data that may have been affected to ensure everything is functioning as expected.
Mar 5, 16:56 PST

Identified - The issue has been identified and a fix is being implemented.
Mar 5, 15:24 PST

Investigating - We are aware of delays in data syncing between Act-On and some CRMs. Our engineering team are actively working to resolve the issue as soon as possible.
Mar 5, 13:54 PST

CRM Sync Delays

Resolved - This incident has been resolved.
Mar 5, 10:12 PST

Investigating - We are aware of delays in data syncing between Act-On and some CRMs. Our engineering team are actively working to resolve the issue as soon as possible.
Mar 5, 09:16 PST