Act-On Software Status

All Systems Operational

About This Site

If there's a maintenance event or technical issue that affects platform services for many customers, our team will post updates about it here. We recommend subscribing for updates to stay informed via email.

Act-On Anywhere Plugin Operational

Act-On Application Operational

Adaptive Send Operational

Authentication and Login Operational

CRM Connectors Operational

SugarCRM Connector Operational

Microsoft Dynamics Connector Operational

Netsuite Connector Operational

Salesforce Connector Operational

Infor Connector Operational

Data Studio Operational

Email Sending Operational

Form Submissions Operational

FTP Connector Operational

REST API Operational

Social Media Connectors Operational

Website Tracking Beacon Operational

Other Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Aug 12, 2020

No incidents reported today.

Aug 11, 2020

No incidents reported.

Aug 10, 2020

Infrastructure Maintenance (Zero Downtime)

Completed - The scheduled maintenance has been completed.
Aug 10, 18:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 10, 17:00 PDT

Scheduled - We are performing maintenance on some of our back-end systems. No service disruption is expected.
Aug 7, 15:36 PDT

Aug 9, 2020

No incidents reported.

Aug 8, 2020

No incidents reported.

Aug 7, 2020

No incidents reported.

Aug 6, 2020

No incidents reported.

Aug 5, 2020

Unscheduled Maintenance for All Users

Completed - The scheduled maintenance has been completed.
Aug 5, 21:03 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 5, 20:00 PDT

Update - We will be undergoing scheduled maintenance during this time.
Aug 5, 18:12 PDT

Scheduled - We are performing a one-off update to the Act-On platform to address an issue with ampersands on new forms not displaying properly.

During the maintenance window (8-9pm Pacific Time) your account may be unavailable for a short time (typically under one minute per customer). Please see this page for more information: https://connect.act-on.com/hc/en-us/articles/360023942453-Product-Release-FAQs
Aug 5, 18:08 PDT

MS Dynamics Connector scheduled maintenance

Completed - The scheduled maintenance has been completed.
Aug 5, 17:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 5, 16:00 PDT

Scheduled - We're updating our connection to Microsoft Dynamics. If you have a sync scheduled in the next hour, it will be delayed briefly.
Aug 5, 15:26 PDT

Aug 4, 2020

No incidents reported.

Aug 3, 2020

No incidents reported.

Aug 2, 2020

No incidents reported.

Aug 1, 2020

No incidents reported.

Jul 31, 2020

No incidents reported.

Jul 30, 2020

No incidents reported.

Jul 29, 2020

Unscheduled Maintenance For All Users

Completed - The scheduled maintenance has been completed.
Jul 29, 11:51 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 29, 11:31 PDT

Scheduled - We are undergoing maintenance at this time to address an issue with backslashes being added to custom content blocks. Some parts of the platform will be unavailable for a few minutes during the maintenance window.
Jul 29, 11:30 PDT