All Systems Operational

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If there's a maintenance event or technical issue that affects platform services for many customers, our team will post updates about it here. We recommend subscribing for updates to stay informed via email.

Act-On Anywhere Plugin ? Operational
Act-On Application Operational
Adaptive Send ? Operational
Advanced Social Media ? Operational
90 days ago
99.88 % uptime
Today
Authentication and Login ? Operational
CRM Connectors Operational
SugarCRM Connector ? Operational
Microsoft Dynamics Connector ? Operational
Netsuite Connector ? Operational
Salesforce Connector ? Operational
Infor Connector ? Operational
Data Studio ? Operational
Email Sending ? Operational
Form Submissions ? Operational
FTP Connector ? Operational
REST API Operational
Social Media Connectors Operational
Website Tracking Beacon ? Operational
Other ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Sep 27, 2020

No incidents reported today.

Sep 26, 2020

No incidents reported.

Sep 25, 2020

No incidents reported.

Sep 24, 2020

No incidents reported.

Sep 23, 2020

No incidents reported.

Sep 22, 2020

No incidents reported.

Sep 21, 2020

No incidents reported.

Sep 20, 2020

No incidents reported.

Sep 19, 2020

No incidents reported.

Sep 18, 2020

No incidents reported.

Sep 17, 2020

No incidents reported.

Sep 16, 2020
Resolved - This incident has been resolved
Sep 16, 03:02 PDT
Update - We are continuing to investigate this issue.
Sep 16, 01:58 PDT
Investigating - We have received reports of users being unable to login to the Advanced Social Media platform (Oktopost).

Our team is investigating this issue. We will provide updates here as soon as we have them.
Sep 16, 01:56 PDT
Sep 15, 2020
Resolved - We have resolved this issue. If you continue to experience this problem, please let our support team know at https://connect.act-on.com/hc/en-us/requests/new so we can investigate further.
Sep 15, 15:21 PDT
Identified - We have confirmed that FTP is unavailable for users that are connecting to ftp4.actonsoftware.com.

Our team is working on this issue as quickly as they can. We will post an update here shortly.
Sep 15, 14:18 PDT
Sep 14, 2020
Completed - The scheduled maintenance has been completed.
Sep 14, 17:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 14, 15:00 PDT
Scheduled - We are performing maintenance on some of our back-end systems in our Ireland, Germany and Canada data centers. No service disruption is expected.
Sep 14, 12:33 PDT
Completed - The scheduled maintenance has been completed.
Sep 14, 16:31 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 14, 16:00 PDT
Scheduled - We're updating our connector to Microsoft Dynamics. If you have a sync scheduled in the next hour, it may be delayed briefly.
Sep 14, 14:39 PDT
Sep 13, 2020

No incidents reported.