Monitoring - A fix has been implemented and we are monitoring the results.
May 22, 2026 - 09:06 PDT
May 22, 2026 - 09:06 PDT
Identified - We have re-routed DNS for our API endpoint to work around the current provider issue. You may need to flush DNS on your systems to acknowledge this change. We are working with the provider to restore service as soon as possible. If needed, please contact support@act-on.com for additional help.
May 22, 2026 - 08:54 PDT
May 22, 2026 - 08:54 PDT
Update - We are continuing to investigate this issue.
May 22, 2026 - 08:24 PDT
May 22, 2026 - 08:24 PDT
Investigating - We are currently investigating connectivity issues affecting the API token endpoint:
https://api.actonsoftware.com/token. Affected requests may return a connection failure error.
Our team is actively investigating the issue and working to restore normal service as quickly as possible. Further updates will be provided as they become available.
May 22, 2026 - 08:22 PDT
https://api.actonsoftware.com/token. Affected requests may return a connection failure error.
Our team is actively investigating the issue and working to restore normal service as quickly as possible. Further updates will be provided as they become available.
May 22, 2026 - 08:22 PDT
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