Act-On Software Status

All Systems Operational

About This Site

If there's a maintenance event or technical issue that affects platform services for many customers, our team will post updates about it here. We recommend subscribing for updates to stay informed via email.

Act-On Anywhere Plugin Operational

Act-On Application Operational

Act-On Connect Operational

Adaptive Send Operational

Advanced Social Media Operational

Authentication and Login Operational

CRM Connectors Operational

SugarCRM Connector Operational

Microsoft Dynamics Connector Operational

Netsuite Connector Operational

Salesforce Connector Operational

Infor Connector Operational

Zendesk Sell Operational

Data Studio Operational

Email Sending Operational

Form Submissions Operational

FTP Connector Operational

REST API Operational

SMS Operational

Social Media Connectors Operational

Website Tracking Beacon Operational

Other Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Dec 8, 2021

No incidents reported today.

Dec 7, 2021

No incidents reported.

Dec 6, 2021

A delay in emails being sent for some customers in our German datacentre.

Resolved - We have resolved this issue. If you continue to experience this problem, please let our support team know here so we can investigate further.
Dec 6, 03:49 PST

Monitoring - We have resolved this issue. We will continue to monitor to make sure no other problems are happening.
Dec 6, 01:52 PST

Investigating - We are currently seeing issues with a delay in emails being sent for a small group of our customers on adepci1, adepci2, adepci3 and adepci4.
Our team is investigating this issue and we will provide updates here as soon as we have them.
Dec 6, 01:11 PST

Dec 5, 2021

No incidents reported.

Dec 4, 2021

Off-Schedule Platform Maintenance for Outbound DE Email Server

Completed - The scheduled maintenance has been completed.
Dec 4, 10:00 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 4, 08:00 PST

Scheduled - We will be performing off hours maintenance on our DE based outbound mail servers on Saturday December 4th between 8:00am and 10am Pacific Time. Mail sends will be delayed during this window.
Dec 1, 15:23 PST

Dec 3, 2021

No incidents reported.

Dec 2, 2021

No incidents reported.

Dec 1, 2021

No incidents reported.

Nov 30, 2021

No incidents reported.

Nov 29, 2021

No incidents reported.

Nov 28, 2021

No incidents reported.

Nov 27, 2021

No incidents reported.

Nov 26, 2021

No incidents reported.

Nov 25, 2021

No incidents reported.

Nov 24, 2021

No incidents reported.