All Systems Operational

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If there's a maintenance event or technical issue that affects platform services for many customers, our team will post updates about it here. We recommend subscribing for updates to stay informed via email.

Act-On Anywhere Plugin ? Operational
Act-On Application Operational
Adaptive Send ? Operational
Authentication and Login ? Operational
CRM Connectors Operational
SugarCRM Connector ? Operational
Microsoft Dynamics Connector ? Operational
Netsuite Connector ? Operational
Salesforce Connector ? Operational
Infor Connector ? Operational
Data Studio ? Operational
Email Sending ? Operational
Form Submissions ? Operational
FTP Connector ? Operational
REST API Operational
Social Media Connectors Operational
Website Tracking Beacon ? Operational
Other ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Aug 12, 2020

No incidents reported today.

Aug 11, 2020

No incidents reported.

Aug 10, 2020
Completed - The scheduled maintenance has been completed.
Aug 10, 18:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 10, 17:00 PDT
Scheduled - We are performing maintenance on some of our back-end systems. No service disruption is expected.
Aug 7, 15:36 PDT
Aug 9, 2020

No incidents reported.

Aug 8, 2020

No incidents reported.

Aug 7, 2020

No incidents reported.

Aug 6, 2020

No incidents reported.

Aug 5, 2020
Completed - The scheduled maintenance has been completed.
Aug 5, 21:03 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 5, 20:00 PDT
Update - We will be undergoing scheduled maintenance during this time.
Aug 5, 18:12 PDT
Scheduled - We are performing a one-off update to the Act-On platform to address an issue with ampersands on new forms not displaying properly.

During the maintenance window (8-9pm Pacific Time) your account may be unavailable for a short time (typically under one minute per customer). Please see this page for more information: https://connect.act-on.com/hc/en-us/articles/360023942453-Product-Release-FAQs
Aug 5, 18:08 PDT
Completed - The scheduled maintenance has been completed.
Aug 5, 17:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 5, 16:00 PDT
Scheduled - We're updating our connection to Microsoft Dynamics. If you have a sync scheduled in the next hour, it will be delayed briefly.
Aug 5, 15:26 PDT
Aug 4, 2020

No incidents reported.

Aug 3, 2020

No incidents reported.

Aug 2, 2020

No incidents reported.

Aug 1, 2020

No incidents reported.

Jul 31, 2020

No incidents reported.

Jul 30, 2020

No incidents reported.

Jul 29, 2020
Completed - The scheduled maintenance has been completed.
Jul 29, 11:51 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 29, 11:31 PDT
Scheduled - We are undergoing maintenance at this time to address an issue with backslashes being added to custom content blocks. Some parts of the platform will be unavailable for a few minutes during the maintenance window.
Jul 29, 11:30 PDT