tag:status.act-on.com,2005:/historyAct-On Software Status - Incident History2024-03-28T22:47:02-07:00Act-On Softwaretag:status.act-on.com,2005:Incident/199253022024-02-06T14:33:45-08:002024-02-06T14:33:46-08:00Unable to Log In<p><small>Feb <var data-var='date'> 6</var>, <var data-var='time'>14:33</var> PST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Feb <var data-var='date'> 6</var>, <var data-var='time'>14:18</var> PST</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Feb <var data-var='date'> 6</var>, <var data-var='time'>13:45</var> PST</small><br><strong>Update</strong> - We've pinpointed the issue causing login failures and are actively working on a resolution.</p><p><small>Feb <var data-var='date'> 6</var>, <var data-var='time'>13:44</var> PST</small><br><strong>Identified</strong> - The issue has been identified and a fix is being implemented.</p><p><small>Feb <var data-var='date'> 6</var>, <var data-var='time'>13:27</var> PST</small><br><strong>Investigating</strong> - We are currently investigating this issue.</p>tag:status.act-on.com,2005:Incident/167604192023-04-05T11:07:40-07:002023-04-05T11:07:40-07:00Intermittent Slowness<p><small>Apr <var data-var='date'> 5</var>, <var data-var='time'>11:07</var> PDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Apr <var data-var='date'> 5</var>, <var data-var='time'>08:40</var> PDT</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Apr <var data-var='date'> 5</var>, <var data-var='time'>07:56</var> PDT</small><br><strong>Identified</strong> - We are aware of intermittent slowness across some servers and are working quickly to address the issue.</p>tag:status.act-on.com,2005:Incident/165181072023-03-15T17:21:15-07:002023-03-15T17:21:15-07:00Logins to Connect<p><small>Mar <var data-var='date'>15</var>, <var data-var='time'>17:21</var> PDT</small><br><strong>Resolved</strong> - Our helpdesk provider has resolved the issue. Act-On Connect is now fully operational.</p><p><small>Mar <var data-var='date'>15</var>, <var data-var='time'>17:18</var> PDT</small><br><strong>Update</strong> - We are continuing to investigate this issue.</p><p><small>Mar <var data-var='date'>15</var>, <var data-var='time'>17:17</var> PDT</small><br><strong>Investigating</strong> - Our helpdesk provider has resolved the issue. Act-On Connect is now fully operational.</p>tag:status.act-on.com,2005:Incident/159851222023-01-31T07:28:42-08:002023-01-31T07:28:42-08:00FTP is currently unavailable<p><small>Jan <var data-var='date'>31</var>, <var data-var='time'>07:28</var> PST</small><br><strong>Resolved</strong> - We have resolved this issue. If you continue to experience this problem, please let our support team know <a href="https://connect.act-on.com/hc/en-us/requests/new">here</a> so we can investigate further.</p><p><small>Jan <var data-var='date'>31</var>, <var data-var='time'>07:03</var> PST</small><br><strong>Monitoring</strong> - We have resolved this issue. We will continue to monitor to make sure no other problems are happening.</p><p><small>Jan <var data-var='date'>31</var>, <var data-var='time'>06:50</var> PST</small><br><strong>Identified</strong> - The issue has been identified by our engineers and they are currently working on a fix. We will keep you updated as information becomes available. We appreciate your patience.</p><p><small>Jan <var data-var='date'>31</var>, <var data-var='time'>06:07</var> PST</small><br><strong>Investigating</strong> - We are currently seeing issues with connections to FTP.<br />Our team is investigating this issue.<br />We will provide updates here as soon as we have them.</p>tag:status.act-on.com,2005:Incident/138668202022-11-28T12:48:04-08:002022-11-28T12:48:04-08:00CI Performance<p><small>Nov <var data-var='date'>28</var>, <var data-var='time'>12:48</var> PST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Nov <var data-var='date'>28</var>, <var data-var='time'>08:27</var> PST</small><br><strong>Monitoring</strong> - We have resolved this issue. We will continue to monitor to make sure no other problems are happening.</p><p><small>Nov <var data-var='date'>28</var>, <var data-var='time'>07:33</var> PST</small><br><strong>Identified</strong> - We have identified the cause of the slowness across our global network.<br /><br />Our team is working to fix the issue as quickly as they can. We will post an update with further information once the fix is applied. <br /><br />Thank you for your continued patience.</p><p><small>Nov <var data-var='date'>28</var>, <var data-var='time'>06:29</var> PST</small><br><strong>Investigating</strong> - We are currently seeing issues with CI performance and delayed logins. You may experience failed logins at this time<br />Our team is investigating this issue.<br />We will provide updates here as soon as we have them.</p>tag:status.act-on.com,2005:Incident/136805802022-11-25T14:41:58-08:002022-11-25T14:41:58-08:00WS02 - Degraded Performance on API<p><small>Nov <var data-var='date'>25</var>, <var data-var='time'>14:41</var> PST</small><br><strong>Resolved</strong> - This incident is now resolved. If you continue to experience this problem, please let our support team know <a href="https://connect.act-on.com/hc/en-us/requests/new">here</a> so we can investigate further.</p><p><small>Nov <var data-var='date'>25</var>, <var data-var='time'>13:35</var> PST</small><br><strong>Monitoring</strong> - Our API service provider WS02 have reported that they have resolved this issue. We will continue to monitor to make sure no other problems are happening.</p><p><small>Nov <var data-var='date'>25</var>, <var data-var='time'>12:09</var> PST</small><br><strong>Investigating</strong> - We have been informed by our REST API service WS02 there is currently degraded performance to API requests.<br /><br />Our team will provide updates here as soon as we have them.</p>tag:status.act-on.com,2005:Incident/132376292022-11-17T21:00:46-08:002022-11-17T21:00:46-08:00Off-Schedule Platform Maintenance for US and EMEA Servers<p><small>Nov <var data-var='date'>17</var>, <var data-var='time'>21:00</var> PST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Nov <var data-var='date'>17</var>, <var data-var='time'>19:02</var> PST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Nov <var data-var='date'>16</var>, <var data-var='time'>16:07</var> PST</small><br><strong>Scheduled</strong> - We are performing a one-off update to the Act-On platform on November 17th between 7pm and 9pm PST (November 18th between 3am to 5am GMT) for NA and EMEA servers. This will include stability fixes and performance enhancements to prevent issues from affecting your account.<br /><br />During the maintenance window, your account may be unavailable for a short time (typically under one minute per customer). Please see this page for more information: https://connect.act-on.com/hc/en-us/articles/360023942453-Product-Release-FAQs</p>tag:status.act-on.com,2005:Incident/132376312022-11-17T12:01:31-08:002022-11-17T12:01:31-08:00Off-Schedule Platform Maintenance for APAC servers<p><small>Nov <var data-var='date'>17</var>, <var data-var='time'>12:01</var> PST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Nov <var data-var='date'>17</var>, <var data-var='time'>11:00</var> PST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Nov <var data-var='date'>16</var>, <var data-var='time'>16:07</var> PST</small><br><strong>Scheduled</strong> - We are performing a one-off update to the Act-On platform for APAC based customers between 2am - 3am UTC+8 on November. 18th. This will include product stability fixes and performance enhancements to prevent issues from affecting your account.<br /><br />During the maintenance window, your account may be unavailable for a short time (typically under one minute per customer). Please see this page for more information: https://connect.act-on.com/hc/en-us/articles/360023942453-Product-Release-FAQs</p>tag:status.act-on.com,2005:Incident/127003052022-11-03T12:00:38-07:002022-11-03T12:00:38-07:00Off Schedule Maintenance for APAC based Accounts<p><small>Nov <var data-var='date'> 3</var>, <var data-var='time'>12:00</var> PDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Nov <var data-var='date'> 3</var>, <var data-var='time'>11:00</var> PDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Nov <var data-var='date'> 2</var>, <var data-var='time'>17:49</var> PDT</small><br><strong>Scheduled</strong> - We are performing off schedule maintenance for our APAC accounts tonight, November 4th, between between 2:00am - 3:00am UTC+8 to address an issue around Automated Programs not saving property.<br /><br />The platform will be unavailable for a brief time during this window.</p>tag:status.act-on.com,2005:Incident/127002312022-11-02T20:01:21-07:002022-11-02T20:01:21-07:00Off Schedule Maintenance for US and EU based accounts<p><small>Nov <var data-var='date'> 2</var>, <var data-var='time'>20:01</var> PDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Nov <var data-var='date'> 2</var>, <var data-var='time'>19:01</var> PDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Nov <var data-var='date'> 2</var>, <var data-var='time'>17:37</var> PDT</small><br><strong>Scheduled</strong> - We are performing off schedule maintenance for our America and EMEA accounts tonight, November 2nd, between 7pm and 8pm Pacific (Wednesday, November 3rd between 2am - 3am GMT) to address an issue around Automated Programs not saving property.<br /><br />The platform will be unavailable for a brief time during this window.</p>tag:status.act-on.com,2005:Incident/123855742022-10-20T18:00:57-07:002022-10-20T18:00:57-07:00Off Schedule Maintenance for US and EU CIs<p><small>Oct <var data-var='date'>20</var>, <var data-var='time'>18:00</var> PDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Oct <var data-var='date'>20</var>, <var data-var='time'>17:01</var> PDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Oct <var data-var='date'>20</var>, <var data-var='time'>10:55</var> PDT</small><br><strong>Scheduled</strong> - We will be performing off schedule maintenance of this instance tonight between 5:00pm - 6:00pm Pacific Time (1:00am - 2:00am BST) to address an issue that may cause email links to not resolve correctly. The platform will be unavailable for a brief time during this window.</p>tag:status.act-on.com,2005:Incident/123854942022-10-20T12:00:43-07:002022-10-20T12:00:43-07:00Off Schedule Maintenance for APAC CIs<p><small>Oct <var data-var='date'>20</var>, <var data-var='time'>12:00</var> PDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Oct <var data-var='date'>20</var>, <var data-var='time'>11:00</var> PDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Oct <var data-var='date'>20</var>, <var data-var='time'>10:52</var> PDT</small><br><strong>Scheduled</strong> - We will be performing off schedule maintenance of this instance tonight between 2:00am - 3:00am UTC+8 (11:00am - noon Pacific Time) to address an issue that may cause email links to not resolve correctly. The platform will be unavailable for a brief time during this window.</p>tag:status.act-on.com,2005:Incident/111213982022-09-16T15:00:46-07:002022-09-16T15:00:46-07:00Forms Server maintenance for EMEA and APAC<p><small>Sep <var data-var='date'>16</var>, <var data-var='time'>15:00</var> PDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Sep <var data-var='date'>16</var>, <var data-var='time'>13:01</var> PDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Sep <var data-var='date'>13</var>, <var data-var='time'>09:45</var> PDT</small><br><strong>Scheduled</strong> - We are performing forms server maintenance on our EMEA and APAC servers on Friday September 16th between 9pm - 11pm BST (1pm - 3pm PST).<br /><br />During this window changes made (saves, copying, creations, deletion) to forms and landing pages will not be saved. Please save all changes to forms and landing pages prior to the start of this window.<br /><br />Please note, form submission will still be be processed as normal.</p>tag:status.act-on.com,2005:Incident/107827862022-08-08T08:54:03-07:002022-08-08T08:54:03-07:00Data Studio Export "Failure - failure to retrieve configuration"<p><small>Aug <var data-var='date'> 8</var>, <var data-var='time'>08:54</var> PDT</small><br><strong>Resolved</strong> - We have resolved this issue. If you continue to experience this problem, please let our support team know <a href="https://connect.act-on.com/hc/en-us/requests/new">here</a> so we can investigate further.</p><p><small>Aug <var data-var='date'> 8</var>, <var data-var='time'>06:32</var> PDT</small><br><strong>Investigating</strong> - We are currently seeing issues with Data Studio showing the following error message "Failure - failure to retrieve configuration". This issue is only for customers hosted in our US datacentre (forpciXX.actonsoftware.com).<br /><br />Our team is investigating this issue and we will provide updates here as soon as we have them.</p>tag:status.act-on.com,2005:Incident/106697422022-07-29T18:00:29-07:002022-07-29T18:00:29-07:00Server Maintenance for North American Servers<p><small>Jul <var data-var='date'>29</var>, <var data-var='time'>18:00</var> PDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jul <var data-var='date'>29</var>, <var data-var='time'>17:00</var> PDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jul <var data-var='date'>22</var>, <var data-var='time'>08:18</var> PDT</small><br><strong>Scheduled</strong> - We are performing maintenance on our servers on July 29th between 5:00pm - 6:00pm PDT<br />Services may be unavailable for a brief time during this window.</p>tag:status.act-on.com,2005:Incident/106697212022-07-28T14:00:09-07:002022-07-28T14:00:09-07:00Server Maintenance for EMEA and APAC<p><small>Jul <var data-var='date'>28</var>, <var data-var='time'>14:00</var> PDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jul <var data-var='date'>28</var>, <var data-var='time'>13:00</var> PDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jul <var data-var='date'>22</var>, <var data-var='time'>08:15</var> PDT</small><br><strong>Scheduled</strong> - We are performing maintenance on our servers at the following time<br />APAC: July 29th 4:00am - 5:00am UTC+8.<br />EMEA: July 28th 9:00pm - 10:00pm BST<br /><br />Services may be unavailable for a brief time during this window.</p>tag:status.act-on.com,2005:Incident/101596802022-06-09T17:30:32-07:002022-06-09T17:30:32-07:00Off-Schedule Platform Maintenance<p><small>Jun <var data-var='date'> 9</var>, <var data-var='time'>17:30</var> PDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jun <var data-var='date'> 9</var>, <var data-var='time'>17:00</var> PDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jun <var data-var='date'> 6</var>, <var data-var='time'>07:00</var> PDT</small><br><strong>Scheduled</strong> - We will be performing server maintenance on Thursday, June 9th from 5 - 5:30pm PDT. <br /><br />Durning this window you many experience intermittent connectivity issues or some inconsistent user experiences. Please see this page for more information: https://connect.act-on.com/hc/en-us/articles/360023942453-Product-Release-FAQs</p>tag:status.act-on.com,2005:Incident/98636782022-04-27T08:41:56-07:002022-04-27T08:41:56-07:00Mandatory fields are preventing form submissions<p><small>Apr <var data-var='date'>27</var>, <var data-var='time'>08:41</var> PDT</small><br><strong>Resolved</strong> - We have resolved this issue. If you continue to experience this problem, please let our support team know <a href="https://connect.act-on.com/hc/en-us/requests/new">here</a> so we can investigate further.</p><p><small>Apr <var data-var='date'>27</var>, <var data-var='time'>08:04</var> PDT</small><br><strong>Monitoring</strong> - We have resolved this issue. We will continue to monitor to make sure no other problems are happening.</p><p><small>Apr <var data-var='date'>27</var>, <var data-var='time'>07:01</var> PDT</small><br><strong>Identified</strong> - Our Engineering and Operations teams have identified the cause of this interruption and are diligently working toward a resolution.</p><p><small>Apr <var data-var='date'>27</var>, <var data-var='time'>03:50</var> PDT</small><br><strong>Investigating</strong> - We are currently seeing issues with mandatory fields not working correctly on forms and this is preventing some form submissions.<br />Our team is investigating this issue.<br />We will provide updates here as soon as we have them.</p>tag:status.act-on.com,2005:Incident/96804472022-04-01T12:00:23-07:002022-04-01T12:00:23-07:00Off-Schedule Platform Maintenance for APAC servers<p><small>Apr <var data-var='date'> 1</var>, <var data-var='time'>12:00</var> PDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Apr <var data-var='date'> 1</var>, <var data-var='time'>11:01</var> PDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'>31</var>, <var data-var='time'>15:38</var> PDT</small><br><strong>Scheduled</strong> - We are performing a one-off update to the Act-On platform. This usually consists of bug fixes and performance enhancements to prevent issues from affecting your account.
<br />
<br />During the maintenance window, your account may be unavailable for a short time (typically under one minute per customer). Please see this page for more information: https://connect.act-on.com/hc/en-us/articles/360023942453-Product-Release-FAQs</p>tag:status.act-on.com,2005:Incident/96804412022-03-31T21:00:24-07:002022-03-31T21:00:24-07:00Off-Schedule Platform Maintenance for US/EU servers<p><small>Mar <var data-var='date'>31</var>, <var data-var='time'>21:00</var> PDT</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'>31</var>, <var data-var='time'>19:01</var> PDT</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'>31</var>, <var data-var='time'>15:36</var> PDT</small><br><strong>Scheduled</strong> - We are performing a one-off update to the Act-On platform. This usually consists of bug fixes and performance enhancements to prevent issues from affecting your account.
<br />
<br />During the maintenance window, your account may be unavailable for a short time (typically under one minute per customer). Please see this page for more information: https://connect.act-on.com/hc/en-us/articles/360023942453-Product-Release-FAQs</p>tag:status.act-on.com,2005:Incident/93543612022-02-18T11:26:47-08:002022-02-18T11:26:47-08:00Investigating: Authentication error to Act-On from Zapier<p><small>Feb <var data-var='date'>18</var>, <var data-var='time'>11:26</var> PST</small><br><strong>Resolved</strong> - After Investigation, we identified that a connection issue disconnected a number of accounts. If you are getting an Authentication issue please reconnect in Zapier. <br /><br />If you continue to experience this problem, please let our support team know <a href="https://connect.act-on.com/hc/en-us/requests/new">here</a> so we can investigate further.</p><p><small>Feb <var data-var='date'>18</var>, <var data-var='time'>10:26</var> PST</small><br><strong>Investigating</strong> - We are currently investigating a number of reports of Zapier connections failing to authenticate.<br />We will provide updates here as soon as we have them.</p>tag:status.act-on.com,2005:Incident/92327942022-02-06T00:00:31-08:002022-02-06T00:00:31-08:00OffSchedule Maintenance for North America<p><small>Feb <var data-var='date'> 6</var>, <var data-var='time'>00:00</var> PST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Feb <var data-var='date'> 5</var>, <var data-var='time'>09:00</var> PST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Feb <var data-var='date'> 3</var>, <var data-var='time'>14:13</var> PST</small><br><strong>Scheduled</strong> - We are performing system maintenance to our North America infrastructure on Saturday, February 5th from 9:00am until 12:00am Sunday, February 6th Pacific Time<br /><br />During the maintenance window, Contact Search will be unavailable and Contact Activity History results will be impacted for our North America based customers. Please see this page for more information: https://connect.act-on.com/hc/en-us/articles/360023942453-Product-Release-FAQs</p>tag:status.act-on.com,2005:Incident/91995042022-01-30T21:08:30-08:002022-01-30T21:08:30-08:00Off-Schedule US system maintenance continues<p><small>Jan <var data-var='date'>30</var>, <var data-var='time'>21:08</var> PST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jan <var data-var='date'>30</var>, <var data-var='time'>18:07</var> PST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jan <var data-var='date'>30</var>, <var data-var='time'>18:06</var> PST</small><br><strong>Scheduled</strong> - Maintenance scheduled for US infrastructure from 9:00am - 9:00pm Pacific Time was marked as completed prior to solve of window. This maintenance reminder is to correctly reflect the current status <br /><br />During the maintenance window, Contact Search available and Contact Activity History impacted for our US based customers. Please see this page for more information: https://connect.act-on.com/hc/en-us/articles/360023942453-Product-Release-FAQs</p>tag:status.act-on.com,2005:Incident/91892092022-01-30T18:00:41-08:002022-01-30T18:00:41-08:00Off-Schedule US system maintenance<p><small>Jan <var data-var='date'>30</var>, <var data-var='time'>18:00</var> PST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jan <var data-var='date'>30</var>, <var data-var='time'>15:05</var> PST</small><br><strong>Update</strong> - Scheduled maintenance is still in progress. We will provide updates as necessary.</p><p><small>Jan <var data-var='date'>30</var>, <var data-var='time'>09:01</var> PST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jan <var data-var='date'>28</var>, <var data-var='time'>20:44</var> PST</small><br><strong>Scheduled</strong> - We are performing system maintenance to our US infrastructure from 9:00am - 9:00pm Pacific Time<br /><br />During the maintenance window, Contact Search available and Contact Activity History impacted for our US based customers. Please see this page for more information: https://connect.act-on.com/hc/en-us/articles/360023942453-Product-Release-FAQs</p>tag:status.act-on.com,2005:Incident/91871642022-01-28T23:03:38-08:002022-01-28T23:03:38-08:00Performance issue with CIs<p><small>Jan <var data-var='date'>28</var>, <var data-var='time'>23:03</var> PST</small><br><strong>Resolved</strong> - We have resolved this issue. If you continue to experience this problem, please let our support team know <a href="https://connect.act-on.com/hc/en-us/requests/new">here</a> so we can investigate further.</p><p><small>Jan <var data-var='date'>28</var>, <var data-var='time'>20:36</var> PST</small><br><strong>Update</strong> - Contact Search is available and we have not seen any performance issues at this time. We will continue to monitor to make sure no other problems.</p><p><small>Jan <var data-var='date'>28</var>, <var data-var='time'>14:58</var> PST</small><br><strong>Monitoring</strong> - We have resolved the performance issue and application access has been restored. Contact Search will remain unavailable until 5 pm today. We will continue to monitor to make sure no other problems are happening.</p><p><small>Jan <var data-var='date'>28</var>, <var data-var='time'>12:25</var> PST</small><br><strong>Investigating</strong> - We are currently seeing issues with CI performance and delayed logins. You may experience failed logins at this time<br />Our team is investigating this issue.<br />We will provide updates here as soon as we have them.</p>