Performance Issues on Server aorpci3

Incident Report for Act-On Software

Resolved

This issue was resolved in 2025, and we increased monitoring over the festive period to ensure continued stability. We are now concluding this matter as fully resolved.

Posted Dec 31, 2025 - 09:00 PST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Dec 01, 2025 - 12:02 PST

Update

We are continuing to investigate this issue.

Posted Dec 01, 2025 - 08:26 PST

Investigating

We are currently experiencing performance issues on aorpci3.
Our team is actively investigating the issue.
We will provide updates here as soon as more information becomes available.

Posted Dec 01, 2025 - 08:19 PST

This incident affected: Authentication and Login.