Delay in Open/Clicks counts in some Accounts

Incident Report for Act-On Software

Resolved

This incident has been resolved.
Posted Sep 06, 2024 - 17:56 PDT

Update

We are continuing to monitor for any further issues.
Posted Sep 06, 2024 - 17:53 PDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 06, 2024 - 14:37 PDT

Identified

The issue has been identified and a fix is being implemented.
Posted Sep 06, 2024 - 12:59 PDT

Update

We are continuing to investigate this issue.
Posted Sep 06, 2024 - 11:49 PDT

Investigating

We are currently investigating this issue.
Posted Sep 06, 2024 - 11:42 PDT
This incident affected: Act-On Application.