Default Marketing Domains loading unsecured

Incident Report for Act-On Software

Resolved

This incident has been resolved.

Posted Jul 12, 2020 - 23:28 PDT

Identified

We have received reports from accounts where their default marketing domain (e.g., a12345.actonservice.com) is loading as unsecured. We're working on renewing the underlying wildcard SSL certificate that covers these domains.

If you are using the default marketing domain for your account, we recommend contacting support to configure a custom marketing domain as described in this help article:
https://connect.act-on.com/hc/en-us/articles/360025843013-How-to-Add-a-Custom-Marketing-Domain-with-an-SSL-Certificate

Posted Jul 12, 2020 - 16:54 PDT