Unable to Log In

Incident Report for Act-On Software

Resolved

This incident has been resolved.

Posted Feb 06, 2024 - 14:33 PST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Feb 06, 2024 - 14:18 PST

Update

We've pinpointed the issue causing login failures and are actively working on a resolution.

Posted Feb 06, 2024 - 13:45 PST

Identified

The issue has been identified and a fix is being implemented.

Posted Feb 06, 2024 - 13:44 PST

Investigating

We are currently investigating this issue.

Posted Feb 06, 2024 - 13:27 PST

This incident affected: CRM Connectors (SugarCRM Connector, Microsoft Dynamics Connector, Netsuite Connector, Salesforce Connector, Infor Connector, Zendesk Sell) and Act-On Anywhere Plugin, Act-On Application, Act-On Connect, Adaptive Send, Advanced Social Media, Authentication and Login, Data Studio, Email Sending, Form Submissions, FTP Connector, REST API, SMS, Social Media Connectors, Website Tracking Beacon, Other.