All Systems Operational

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If there's an unplanned maintenance or technical issue that affects platform access/functionality for many customers, our team will post updates about it here. We recommend subscribing for updates to stay informed via email.

For information on our regularly scheduled maintenance windows, please refer to our release schedule. We recommend subscribing for updates to stay informed via email

Act-On Anywhere Plugin ? Operational
Act-On Application Operational
Act-On Connect ? Operational
Adaptive Send ? Operational
Advanced Social Media ? Operational
Authentication and Login ? Operational
CRM Connectors Operational
SugarCRM Connector ? Operational
Microsoft Dynamics Connector ? Operational
Netsuite Connector ? Operational
Salesforce Connector ? Operational
Infor Connector ? Operational
Zendesk Sell Operational
Data Studio ? Operational
Email Sending ? Operational
Form Submissions ? Operational
FTP Connector ? Operational
REST API Operational
SMS ? Operational
Social Media Connectors Operational
Website Tracking Beacon ? Operational
Other ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jul 4, 2025

No incidents reported today.

Jul 3, 2025

No incidents reported.

Jul 2, 2025
Email Performance Report
Resolved - This incident has been resolved.
Jul 2, 14:54 PDT
Monitoring - We have resolved this issue. We will continue to monitor to make sure no other problems are happening.
Jul 2, 09:29 PDT
Identified - We’ve identified the likely cause of the issue, which appears to affect only customers on servers AORPCI Customers on ADEPCI servers should not be impacted.

Our team is actively working to resolve the issue as quickly as possible. We’ll provide updates as soon as they become available.
Jul 2, 06:26 PDT
Investigating - We’re currently experiencing an issue affecting the Email Performance Report to display incorrectly across all accounts. Our team is actively investigating the problem.

Please note that this issue does not affect the delivery of emails, launches are proceeding as expected.

We’ll share updates here as soon as more information becomes available.
Jul 2, 04:34 PDT
aorpci3 Outage
Resolved - This incident has been resolved.
Jul 2, 14:09 PDT
Monitoring - aorpci3 is now back online and we are monitoring the status.
Jul 2, 13:19 PDT
Identified - We have identified the cause of the outage and are working to resolve.
Jul 2, 13:04 PDT
Jul 1, 2025
Degraded Performance on aorpci9
Resolved - This incident has been resolved.
Jul 1, 13:31 PDT
Monitoring - A fix has been implemented and we are now monitoring the results.
Jul 1, 11:38 PDT
Investigating - We are currently investigating this issue.
Jul 1, 11:03 PDT
Identified - The issue has been identified and a fix is being implemented.
Jul 1, 09:55 PDT
Investigating - We are aware of an issue on aorpci9 resulting in intermittent performance degradation. Our engineering team is investigating the issue.
Jul 1, 09:43 PDT
Jun 30, 2025

No incidents reported.

Jun 29, 2025

No incidents reported.

Jun 28, 2025

No incidents reported.

Jun 27, 2025
REST API Availability Degradation
Resolved - This issue has been resolved. If you are still encountering any problems, please don't hesitate to contact our support team.

Thank you for your patience while our teams worked to address the matter.
Jun 27, 09:20 PDT
Monitoring - We have resolved this issue. We will continue to monitor to make sure no other problems are happening.
Jun 27, 08:34 PDT
Investigating - We are currently investigating reports of intermittent availability issues affecting our REST API service. Our engineering team is actively working to identify the root cause and restore full, stable access as quickly as possible. We appreciate your patience and will provide updates as they become available.
Jun 27, 08:07 PDT
Jun 26, 2025

No incidents reported.

Jun 25, 2025
Degraded Email Performance on AORPCI3 Server
Resolved - This incident has been resolved.
Jun 25, 12:55 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 25, 10:52 PDT
Investigating - We are currently investigating a slowness issue impacting email performance for customers on the AORPCI3 server. Our team is actively working on a resolution, and further updates will be shared as they become available.
Jun 25, 09:27 PDT
Jun 24, 2025

No incidents reported.

Jun 23, 2025

No incidents reported.

Jun 22, 2025

No incidents reported.

Jun 21, 2025

No incidents reported.

Jun 20, 2025

No incidents reported.

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