Delayed Email Sends

Incident Report for Act-On Software

Resolved

We have resolved this issue. If you continue to experience this problem, please let our support team know at https://connect.act-on.com/hc/en-us/requests/new so we can investigate further.

Posted Jun 12, 2020 - 08:54 PDT

Identified

We have confirmed the issue of some messages not sending and some lists not uploading. We have identified the issue and a fix will be deployed at 8:45am PT.

Posted Jun 12, 2020 - 08:38 PDT

Investigating

We have received reports that emails are currently delayed in being sent out at the moment.

Our team is investigating this issue. We will provide updates here as soon as we have them.

Posted Jun 12, 2020 - 06:59 PDT

This incident affected: Email Sending.