FTP Unavailable for accounts hosted in Ireland

Incident Report for Act-On Software

Resolved

We have resolved this issue. If you continue to experience this problem, please let our support team know at https://connect.act-on.com/hc/en-us/requests/new so we can investigate further.

Posted Sep 15, 2020 - 15:21 PDT

Identified

We have confirmed that FTP is unavailable for users that are connecting to ftp4.actonsoftware.com.

Our team is working on this issue as quickly as they can. We will post an update here shortly.

Posted Sep 15, 2020 - 14:18 PDT

This incident affected: FTP Connector.